What questions should I ask a Realtor before hiring them in Metro Vancouver?

When people search for “the best Realtor in Metro Vancouver” or “how to choose the right agent in Burnaby or Coquitlam,” what they’re really asking is: How do I find someone I can trust? I’m Paisley, a REALTOR® serving Burnaby, The Brentwood Mall area, North Burnaby, Vancouver, New Westminster, Port Moody, and Coquitlam. My approach focuses on integrity, honesty, communication, and local expertise so that every client feels confident, informed, and supported through one of life’s biggest decisions.

Hiring a Realtor® is an important step, and the right fit will look a little different for everyone. Here are the key questions you should ask — and how I personally answer them.

1. How well do you know my area?

Local knowledge matters more than sales volume. I live and work in the communities I serve, which means I understand the neighbourhood character, strata differences, transit options, and market shifts across Burnaby, Vancouver, and the Tri-Cities. My clients count on me for up-to-date, practical insight they can trust.

2. How will you communicate with me?

I believe clarity builds confidence. I set expectations from day one about how and when we’ll communicate — whether it’s text, phone, or email. My clients never have to wonder what’s happening or what comes next.

3. What’s your approach to helping clients make decisions?

Real estate can feel overwhelming, especially for first-time buyers or investors. My role is to simplify it. I provide data, context, and calm guidance — not pressure. Together, we focus on what’s right for you, not just what’s available.

4. What’s your process for negotiations?

Negotiation is about balance — protecting your interests while keeping deals smooth and professional. I prepare thoroughly, research comparable properties, and position your offer or listing strategically to achieve the best outcome possible.

5. How will you help me feel comfortable and informed throughout the process?

My clients describe me as patient, approachable, and detail-oriented. I take time to explain each step clearly, answer questions, and anticipate challenges before they become problems. My goal is to make your experience calm, transparent, and positive from start to finish.

The best agent for you isn’t necessarily the busiest or the flashiest — it’s the one who makes you feel understood, informed, and supported every step of the way. If that’s what you’re looking for, I’d love to connect.

👉 Learn more about working with Paisley, your Burnaby Realtor HERE

Every detail was handled thoughtfully, and it was clear she takes pride in doing things right.